Q FAQ
A 1. Can the product be customized?
Yes, We are a professional manufacturer that welcomes customization, including raw material selection, specific logo printing, and packaging. Additionally, we can produce items according to your samples or drawings.
2. What can you buy from us?
Vacuum Cleaner Filters, Air Purifier Filters, HVAC Filters, Automobile Filters, Industrial Filters, Humidifier Filters, Cooker Hood Filters, Medical Filters and other filters etc.
3. What kind of service can you get from us?
You can have the following services from our team: Customized Product Solutions (Including the certain designs), Quality Assurance, New product's R&D, Global Logistics per request, After-Sales Support etc.
4. How to pay?
You can pay in various ways, such as T/T , L/C, D/P, Credit Card, Paypal, Payoneer and etc.
5. How long is the delivery time?
The production time depends on the order quantity and product type . Usually, it takes about 30 days to fulfill a 20' container order.
6. How are arrange the shipment?
The shipment to deliver the goods can be arranged by our team according to the customer's request, and the customer can also let his own logisitics agency to do the work.
7. What about the after-sales service?
Our company is truly responsible for the supplied products throughout its warranty period.
Our team of skilled engineers and technical experts is available around the clock to assist you with any questions or issues that may arise, ensuring your complete satisfaction with our products and services.
8. How can the business be long-term and a good relationship?
Our team has been working in the filtering industry for 14 years, and focuses on the following principles to keep the long-term and good relation with the customers:
Mutual Respect and Trust, Consistent Quality and Reliability, Open and Transparent Communication, Adaptability and Flexibility, Continuous Improvement, Attentive After-Sales Support and Service.
